Position Information

NY HELPYes

AgencyMental Health, Office of

TitleMental Health Program Specialist 3 Clinical, Central Office;

Occupational CategoryHealth Care, Human/Social Services

Salary Grade25

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $96336 to $121413 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 10%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address Office of Mental Health Central Office

44 Holland Avenue

City Albany

StateNY

Zip Code12229

Job Specifics

Duties Description The Office of Mental Health (OMH) is seeking a qualified candidate to fill a Mental Health Program Specialist 3 Clinical, G-25 position, in the Division of State Operated Children’s and Adult Services. The incumbent will oversee the functioning and day to day operations of the Sustained Engagement Support Team as well as partner with other Division leadership to ensure effective ambulatory services billing and revenue audits. Specific duties of the positions include, but are not limited to:
• Maintain and strengthen the Sustained Engagement Support Team and provide ongoing oversight and program development.
• Provide ongoing clinical consultation and supervision to SES staff regarding client engagement, monitoring activities, and emergent risk concerns.
• Utilize data to assess treatment needs, risk factors, and opportunities for targeted engagement approaches as well as guide the development and coordination of trainings on best practices around increasing engagement as needed.
• Strengthen relationships, communication and coordination between SES and other clinical providers (i.e. State-operated outpatient programs, Regional Field Offices, criminal justice agencies, community providers) regarding shared clients.
• Support collaborative efforts aimed at preventing unsuccessful discharges, supporting re-engagement of individuals in mental health treatment and/or promoting continuity of care.
• Ensure the provision of high-quality consultation services that support program effectiveness and stakeholder needs.
• Support ambulatory services billing processes, ensuring compliance with regulatory standards and internal procedures.
• Monitor billing activity to detect concerns, errors, or discrepancies, and ensure timely follow-up on documentation requests from third-party payers.
• Collaborate with other Division leadership to strengthen internal controls, reduce self-disclosures/paybacks, and safeguard the organization’s revenue.
• Apply strong organizational skills, attention to detail, and problem-solving ability to optimize billing workflow and financial integrity.
• Contribute to program performance improvement initiatives through data review, trend analysis, and collaborative planning.
• Participate in special projects as assigned.

Minimum Qualifications Non-Competitive Minimum Qualifications Under the NY HELPS Program:
A bachelor’s degree in a health or human services area and four years of professional clinical experience in a mental health program.

+Educational Substitutions: A master's degree in clinical mental health counseling, clinical psychology, community mental health counseling, counseling and community psychology, counseling, forensic psychology, mental health counseling, nursing, psychoanalysis, psychology, rehabilitation counseling, or social work can substitute for one year of specialized experience.

Transfer Opportunity:
Candidates must have permanent status as a Mental Health Program Specialist 3 (Clinical) and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1 or Section 52.6 of the Civil Service Law by having at least one year of permanent service in a qualifying title within two salary grades or one M-grade of this position

Additional Comments Employment with New York State offers unmatched benefits, individual support, and career mobility for motivated individuals including: NYS pension and retirement programs; annual cost of living and performance advance increases; comprehensive medical, dental, and vision plans; flexible spending accounts for health and dependent care; paid time off, including thirteen paid holidays per year, and paid personal leave, vacation leave, and sick leave.

Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.

The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer.

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of NY HELPS, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Kimberly Polanco

Telephone

Fax (518) 486-3897

Email Address OMHHRM@OMH.NY.GOV

Address

Street NYS Office of Mental Health

44 Holland Avenue

City Albany

State NY

Zip Code 12229

 

Notes on ApplyingTo be considered for this position, interested candidates should email a cover letter and resume in Microsoft Word or PDF format as an attachment to omhhrm@omh.ny.gov. Please include the title of the position and Vacancy ID #205348 in the subject line of your email when applying.

You are advised that, should you accept a job offer with the Office of Mental Health, you may be required to be fingerprinted and pay a fingerprint fee.