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AgencyEducation Department, State
TitleEducation Credentials Specialist 2, (Open to NYS employees only), Box OP-1936/19800
Occupational CategoryNo Preference
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $86681 to $109650 Annually
Appointment Type Contingent Permanent
Duties Description The New York State Education Department's (NYSED) Office of the Professions (OP) is seeking candidates for an Education Credentials Specialist 2 position in the Division of Professional Licensing Services (DPLS). Duties of this position include, but are not limited to, the following:
• Work with the OP Deputy's Office, Office of Counsel and OP's attorneys to ensure that FOIL requests are completed in a timely manner and adhere to the correct laws and regulations;
• Maintain accurate records of OP fiscal transactions to ensure that all OP money is properly documented and accounted for, including the payment of vendor and software bills and financial issues related to credit card billing, refunds, and chargebacks;
• Serve as a liaison between all other OP offices, outside vendors, and other state agencies for DPLS, work with other offices to create more efficient workflows, and develop and maintain training materials for all licensing and renewal processes within the unit;
• Develop implementation plans for creating reports regarding DPLS and OP inquiries, improve licensing and renewal processes and workflows, and create enhancements to processes when identified;
• Serve as liaison between OP management and subordinate staff by relaying information from management to subordinate staff to keep communication channels open and constant, and ensure DPLS staff are updated on any new policies and procedures;
• Work with DPLS grade 18's for all personnel-related issues and OP's Human Resources (HR) Liaison on all HR-related issues and concerns, work with management to keep policies updated for hiring and training new staff, and maintain accurate and current employee evaluations for all subordinate staff;
• Represent DPLS and OP for all communications with outside agencies and vendors;
• Oversee and monitor the issuance of professional licenses, renewal registrations and licensing and renewal for professional corporations including all customer service functions of these areas;
• Assist DPLS and OP leadership with a variety of issues, including evaluating and implementing process improvement within the current system as well as the new professional licensing and renewal system currently in development; and
• Supervise staff.
Minimum Qualifications MINIMUM QUALIFICATIONS:
Reassignment: Candidates must have one year of permanent competitive service as an Education Credentials Specialist 2.
Eligible List Appointment : Candidates must be reachable on the Civil Service eligible list for this title. If you are on the Civil Service eligible list for this title, you may receive a canvass letter. You must complete and return it as instructed on the letter.
Section 70.1 Transfer: Candidates must have one year of permanent competitive or 55b/c service in any of the following titles: Assistant in Professional Education or Assistant in Teacher Education.
For information regarding the transfer options of your current title, please visit the Civil Service Career Mobility Office Website. https://careermobilityoffice.cs.ny.gov/cmo/gotit/title-search/index.cfm
Additional Comments CONDITIONS OF EMPLOYMENT:
This will be a contingent permanent appointment. Promotions and transfers may change appointees’ negotiating unit. Candidates should be aware that changes in negotiating units may affect their salary, insurance, and other benefits. Verification of work experience will be required at the time of interview for all candidates. This position allows for the opportunity to telecommute up to 30% each bi-weekly pay period and is granted at the discretion of the supervisor and the appointing office.
This position leads to a maximum salary of $109,650 based on annual performance advances.
APPLICATION: Qualified candidates should send a resume and letter of interest by December 31 2025 to opjobs@nysed.gov (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (OP-1936/19800) of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.
New York State Education Department (NYSED) is an equal opportunity/affirmative action employer. NYS Human Rights Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, gender identity, prior conviction records, prior arrests, youthful offender adjudications, or sealed records.
Interested in a job with New York State, but don’t know where to start?
Visit these links for information on working for New York State:
• https://www.cs.ny.gov/jobseeker/
• https://www.cs.ny.gov/pio/publications/gettingajob.pdf
Generous benefits of working for New York State, including, but not limited to, the following:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually.
• Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service.
• Five (5) days of paid personal leave annually.
• Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C.
• Annual professional leave and educational leave opportunities for eligible staff.
Health Care Benefits
• Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs.
• Family dental and vision benefits at no additional cost.
Additional Benefits
• Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply).
• NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan.
• Paid Parental Leave for all employees and Paid Family Leave (M/C Only).
• Public Service Loan Forgiveness (PSLF).
• Opportunities for telecommuting.
• Eligibility for various life insurance options.
Some positions may require additional credentials or a background check to verify your identity.
Name Office of Human Resources Management
Email Address opjobs@nysed.gov
Address
Street NYS Education Department
89 Washington Avenue, OHRM, Room 528 EB
Notes on ApplyingAPPLICATION: Qualified candidates should send a resume and letter of interest by December 31 2025 to opjobs@nysed.gov (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (OP-1936/19800) of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.